Privacy Policy
This Privacy Policy describes how sonarspot.site collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, surname, contact details (email address, phone number).
- Business Information: Company name, job title, industry.
- Communication Data: Information you provide when contacting us through our contact form or email.
- Website Usage Data: IP address, browser type, operating system, pages visited, and other browsing information collected through cookies and similar technologies.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out our contact form, subscribe to our newsletter, or engage with our services.
- Automatically: Through cookies and similar technologies when you visit our website.
3. Use of Information
We use your personal information for the following purposes:
- Providing Services: To deliver our business coaching services, including scheduling sessions and providing personalized development plans.
- Communication: To respond to your inquiries, provide customer support, and send you updates and information about our services.
- Marketing: To send you newsletters, promotional materials, and other information that may be of interest to you (you can opt-out at any time).
- Website Improvement: To analyze website usage data and improve the functionality and user experience of our website.
- Legal Compliance: To comply with applicable laws and regulations, including POPIA.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data during transmission.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.
6. Sharing of Information
We may share your personal information with the following third parties:
- Service Providers: Third-party service providers who assist us in providing our services, such as email marketing platforms and website hosting providers.
- Legal Authorities: When required by law, we may disclose your personal information to legal authorities or government agencies.
We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.
7. Your Rights
Under POPIA, you have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Right to Data Portability: You have the right to request that we transfer your personal information to another organization.
To exercise these rights, please contact us using the contact information provided below.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
- Analytics Cookies: These cookies allow us to analyze website usage and improve the performance of our website.
- Marketing Cookies: These cookies are used to track your browsing behavior and deliver targeted advertising.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our website after the posting of changes constitutes your acceptance of the revised policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Your Contact Information]
11. Information Regulator
You have the right to lodge a complaint with the Information Regulator of South Africa if you believe that we have violated your privacy rights. The Information Regulator’s contact details are:
[Information Regulator Contact Details]